Testimonials | Duty of Care Pet Services

WHAT PEOPLE SAY

Pet Cremation

Dear Emma, I returned home yesterday and collected Daisy’s ashes from my parents. Thank you for all that you did- I felt helpless being abroad, but you gave me comfort that Daisy would be treated with respect and dignity. I loved that dog so much and was very grateful to you. Kindest regards

Pet Cremation

Thank you for giving Pepsi the individual cremation service she deserved. It’s good to have her back home so quick – if she was at the vets we would have a 3 week wait.

Animal Ambulance &

Pet Cremation

Thank you so very much for all the help with Paddy from his emergency trip to NDSR in August, his check up in December and then going to Silvermere. It was so important to me that he was handled and transported by someone who I trusted and who I knew would deal with him as if he was their own beloved pet and that person was you. I cannot fault your service at all and I am so glad I met you at that dog show in May. You have helped me through a very difficult time. With my very best wishes.

Pet Cremation

Dear all at Duty of Care Pet Services, Sophie and I just wanted to express our thanks for helping us see off Walter with peace and dignity. He was very special to us. With warm regards.

Animal Ambulance

Thank you for coming out and taking Smartie to Vets Now so late, I really appreciate it. It was absolutely the right thing to have done as the vet said carrying him in arms to the car would have caused him pain and suffering. Your service saved him several hours of pain and suffering. It is a privilege to have your service. And thank you. I hope your new ambulance helps many more people like us.

Dorking, Surrey 2023

Animal Ambulance

Emma was so prompt, kind and helpful; she transferred our cat Kaalu safely with oxygen supply and allowed us to come with, along with Kaalu's vet. What she's doing is saving the lives of many pets and we are so grateful. God Bless.

Transport & Medication

Emma minded my 17 year old Maine Coon for 6 days, transporting him from a cattery to our house, visiting him daily and administering various medication. I cannot recommend Emma highly enough. She was thoroughly professional, diligent and communicative throughout the whole process from the pre-visit to the end (‘professional’ is a key word here because when it comes to animal care you do not often find that!).

Animal Ambulance

Just wanted to say thank you so much once again to you and your colleague, it was a complete godsend. If you hadn’t been able to accompany him to the veterinary hospital, I’m not sure if he would have made it there – we are so grateful, thank you.

Animal Ambulance

Emma transferred our dog from our local vets in South London to the Queen Mother Hospital in Potters Bar when he was very sick and needing lots of oxygen. We were able to go in the Ambulance with him and couldn't have felt in safer hands. Emma was super efficient, organised and assertive and the whole process could not have gone more smoothly despite very difficult circumstances. We will be forever grateful to her.

Animal Ambulance

Thank you so much for your help (Animal Ambulance). I’ve just heard from the vets and she is doing really well. Keeping her on fluids all day and we can collect her this evening! Many thanks again for a great service! I will remember it if we need it again in the future and recommend you!

Transport & Medication

Dear Emma, I just wanted to thank you so very much for all your help in looking after Minxy, I truly cannot thank you enough. Minxy is doing very well so far and being patient with her poorly eye and collar! A BIG Thank You.

Transportation

Emma at Duty of Care Pet Services was exceptionally responsive when we required the movement of one of our foster dogs urgently. She calmly outlined how she could help and quoted a very reasonable emergency fee for transport. I am very grateful she helped at last minute, with a great attitude. He safely arrived at my home within hours. Thank you Emma!

Microchipping

Delighted with visit from Emma and very efficient way she chipped my cat in my home.

Microchipping

Eliza would like to thank Emma for coming to our house and microchipping her. Emma is very gentle and caring for animals. Keep up your good work! Thanks again.

Pet First Aid Course

We are a Doggy Day Care Service provider in London and Surrey. Duty of Care Pet Services (Animal Academy) have been fantastic at delivering our yearly pet first aid course to the team here at Acres 4 Dogs, for over 5 years. Informative, professional and highly recommended!